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ArcSight Case Study: CPCNet

     
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Summary: As a managed security services provider (MSSP), CPCNet has a track record of protecting its clients’ most sensitive information assets. Operating out of a world-class security operations center (SOC) in Hong Kong, CPCNet monitors millions of security events every day in support of hundreds of customers throughout the Greater China region.
Business
Challenge:
CPCNet customers have very different security environments and vendor devices. CPCNet needed a security management solution that could easily integrate with almost any security and non-security device, and that was robust and flexible enough to handle an ever-expanding roster of customers.
Solution: ArcSight ESM presents CPCNet with a comprehensive view of the customer’s entire security environment, it also allows CPCNet to share that view with customers via a security dashboard.
Benefits:

With ArcSight ESM, it can now offer coverage for more than 300 products from over 80 different vendors. In fact, CPCNet’s security service can support any device that generates logs. Ultimately, this wider device coverage gives the company even clearer visibility into the real security risks faced by its customers—and allows it to eliminate threats before they cause any serious damage.

The ArcSight ESM innovative correlation technology is also helping CPCNet eliminate false positives and accurately prioritize security-related events based on asset criticality, event severity and vulnerability status. Customers in the Greater China region are now benefiting from 24x7 device monitoring and threat tracking, security analysis, reporting and compliance.

What’s more, the automation in ArcSight ESM frees CPCNet’s information security analysts from time-consuming, manually intensive chores, enabling them to focus on security events that truly matter. Equally important, the system’s flexible architecture allows CPCNet to quickly add new customers without having to increase headcount or invest in extra technology.

 

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