ArcSight Case Study: WNS Global Services

Summary:	WNS Global Services is a leading global business process outsourcing company that supports over 200 enterprises across multiple industries. It needed a centralized mechanism that would enable them to monitor, correlate and analyze security events, thus enabling an early warning system for potential security incidents.
Business Challenge:	WNS supports a plethora of security devices across its 21 globally distributed delivery centers. It sought a world-class SIEM and log management solution that could achieve operational efficiencies and enable fast forensic investigations and reporting for regulatory compliance.
Solution:	The ArcSight ETRM platform enables WNS to increase situational awareness, reduce organizational risk, provide broader security visibility and improve security response times. WNS can now keep a strict watch for external threats such as bots, worms and viruses, and internal risks such as fraud and theft.
Benefits:	The ArcSight ETRM platform has enabled WNS to build actionable intelligence quickly, efficiently and cost-effectively. “Our security analysts save more than four hours per day due to the advanced reporting capabilities of the ArcSight platform. That’s over 1,000 staff hours per year that we are now allocating to other strategic projects,” says Arup Chatterjee, Vice President of Risk Management and CISO, WNS Global Services. “With ArcSight, we have obtained a world-class operational security monitoring infrastructure.”

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