ArcSight Case Study: Heartland Payment Systems
Heartland Payment Systems uses the ArcSight ETRM platform to ensure the constant improvement of cyberthreats protection.
| Summary: |
Heartland Payment Systems offers credit card, debit card and payroll processing services provider for 165,000+ merchants in North America. Every year, Heartland Payment Systems processes 4.2 billion transactions and has a credit card processing volume of $100+ billion. Having a robust security solution in place is of critical importance for this organization. |
| Business Challenge: |
Heartland Payment Systems needed a comprehensive solution to correlate and consolidate logs and security events across various platforms. The organization strived to enhance the ability of security analysts to pin point cyberthreats in real time and leveraging efficiencies over time. |
| Solution: | Heartland Payment Systems overcame immediate challenges of source types and getting the data feeds correctly tuned with the deployment of ArcSight Logger. ArcSight ESM has aided Heartland Payment Systems to create a use case road map for automating security operations and monitoring cyberthreats, including fraud detection use case for web-based payment gateways. |
| Benefits: |
After effectively replacing their previous SIEM solution, Heartland Payment Systems utilizes the ArcSight ETRM platform to now get to critical logs such as database servers without causing operational issues. “Data theft doesn’t happen in a single act. There is typically a sequence of conditions and events that must be staged before someone can successfully execute a heist. The ArcSight solution will give us a more comprehensive threat and risk management platform that optimally enables enterprise-wide visibility to identify this type of illegal activity in progress and take prompt, preemptive action.” - Kris Herrin, CTO, Heartland Payment Systems |

