ArcSight Case Study: Boston Medical Center

download the case study     Summary: ArcSight TRM enables non-profit Boston Medical Center to increase efficiency by providing dramatically faster and more effective incident response. Business Challenge: Even though a manual threat response plan had been put in place BMC needed a faster response time. Network operators were expected to make quick decisions under pressure and to take appropriate actions without endangering the availability of business systems and mission-critical traffic flows. Slow or inappropriate response could come at a high cost and have an impact on patient safety. Solution: ArcSight TRM eliminates time-consuming, manual procedures and replaces them with a consistent, automated incident response strategy. ArcSight TRM supported existing network devices no changes to configurations were required, and no agents or clients needed to be installed. Benefits: “The quick response capability that ArcSight TRM provides has prevent any major damage from occurring - every single time,” says Robert Monks, Network Manager.