ArcSight Case Study: Acer eDC
| Summary: | ArcSight helps this major MSSP collect and correlate huge volumes of data from a wide range of security systems to better protect their customers. |
| Business Challenge: |
Acer eDC, one of the largest managed security service providers in Taiwan, is tasked with monitoring millions upon millions of security events every day in support of more than 40 important customers that all have very different security environments and vendor devices. Acer eDC needed a reliable enterprise security management system that could synthesize and aggregate massive amounts of security log data from thousands of disparate devices to help customers quickly respond to risks and attacks. Moreover, it needed a highly scalable system that that could grow with its customer base. |
| Solution: | ArcSight delivers a comprehensive understanding of internal and external threat activity, allowing Acer eDC to accurately gauge risk exposure and take immediate remedial action on behalf of its customers. Not only does ArcSight ESM present Acer eDC with a comprehensive view of the customer's entire security environment, it also enables Acer eDC to share that tailored view with customers through a security dashboard. |
| Benefits: | ArcSight ESM has delivered significant value to both Acer eDC and its customers. The automation features of ArcSight ESM frees Acer eDC's highly trained IT security professionals from low-level work, allowing them to focus on real security threats in real time-thus greatly reducing risk for clients. Just as impressively, Acer eDC can quickly bring new customers aboard without having to increase headcount or invest in more technology. |
